Self Serve Services (see here)Resource Centre Edited

Fully staffed self-serve resource centre for independent job search activities, providing computers and internet access, printers, telephones, fax machines, photocopier and scanning services.  As well as a variety of job search resources and access to community service resource information.

  • Job Search and Employment focused workshops; resume and cover letter development, interview skills, and more.
  • Job Search and Job Start Financial supports to ease the transition when starting your new job.

Case Management (see here)office-pics-020

Case Management services are provided when it is determined that an individual requires more intensive services and supports  to meet their employment objectives.  It involves working collaboratively with a Case Manager to assess and identify your employment readiness, your specific employment related needs and developing an individualized action plan to support your efforts to achieve labour market attachment.

Your Case Manager will assess your eligibility for services, provide one to one employment counseling, job search support and career decision making guidance and continue to support and monitor your progress through regular follow up until you successfully obtain employment or community attachment.

Eligibility Requirements:

Job Fairs (see here)download

Our Job Fairs are a great way to network with potential employers and perhaps be hired on the spot! The hiring events can be smaller to foster long-term connections with employers or larger to allow our clients to see the vast amount of opportunities out there.

Group Based WorkshopsOpen_University_China_Learning_Design_at_ILI_Leicester

A variety of topics are available related to preparing for, finding, obtaining and maintaining employment; career exploration, labour market information, resumes, hidden job market, interviews, and more.


Skills training provides eligible clients an opportunity to obtain the required skills for labour market attachment.  This includes short term certificate training, academic upgrading and post-secondary certificate and diploma skills training. If eligible, financial supports may be provided to assist with the following costs:

  • Tuition
  • Books and supplies
  • Transportation
  • Dependent Care


Eligible clients will develop further awareness and understanding about self-employment and receive training and coaching on how to successfully start and operate a new business.


For those who are registered in an Industry Training Authority (ITA) approved training program and have an Employer Sponsor, financial supports are provided while participating in the classroom technical components of apprenticeship training.

Wage SubsidyBusiness handshake

Provides opportunity for eligible case managed clients who may be lacking work experience to obtain employment. This is achieved through securing an employer interested in hiring an individual and providing the employee with the skills and experience necessary to meet the job requirements and successfully maintain employment.  The employer is provided reimbursement of a percentage of the employee’s wages while they are acquiring on the on the job experience.

Specialized Assessmentsimages (2)

Assessments provided by professional and qualified assessors to assist case managed individuals who have a number of complex needs and who require further assessment and consideration  as it pertains to achieving  employment. Assessments may include: medical assessment, learning disability assessment, vocational/psychological assessment, and physical/functional capacity assessment, amongst others.

Empowerment ServicesCapture

Specialized services provided to people facing multiple barriers to employment or people who are survivors of violence and/or abuse. The services are designed to build on the existing strengths of participants who want to make positive changes in their lives.

Job Search/Job Start SupportsEntrepreneur

Provides financial supports to clients who lack the financial means to cover all or part of  the costs required to attend  confirmed job interviews and/or to start a new job.  Supports may include:

  • Transportation
  • Work clothing
  • Supplies/tools/equipment

Interpretation Servicesinterpret bank photo

We offer services in the following languages: Punjabi, Hindi, French and Tagalog. Additional interpretation services can be arranged to accommodate other language(s) as necessary.

To see Services for Employers, go here